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FREQUENTLY ASKED QUESTIONS

Answers clearly explained.

Find practical information about planning, products, quotations, delivery, installation and support.

Yes. We can support furniture layouts, workstation planning, product selection and finish coordination. The exact scope depends on the size and stage of your project.

A floor plan, approximate headcount, team requirements, preferred work settings, project timeline and budget range are the most useful starting points.

Many collections offer a range of dimensions, upholstery, colours, worktop finishes and accessories. Available options vary by product, so we confirm the final specification before quotation.

Material and finish samples can be arranged for suitable projects, subject to availability. Contact our team with the products and finishes you are considering.

Please share the product names or required furniture types, quantities, preferred finishes, delivery location and target timeline. A floor plan is helpful for multi-area projects.

Yes. Delivery and professional installation can be included in the project scope. Access conditions, working hours and site readiness are confirmed before scheduling.

Lead times depend on product availability, configuration and order volume. We provide an estimated schedule with the quotation and confirm it again when the order is placed.

Warranty terms vary by product and manufacturer. We provide the applicable warranty information with the specification and support valid after-sales enquiries through our local team.

Replacement parts may be available for selected products. Share the product name, purchase details and clear photos so our team can identify the correct component.

Yes. Selected products, finishes and material samples can be viewed at our Ulaanbaatar showroom. Please contact us before visiting so we can confirm that the items you are interested in are available.

Yes. We work with architects, interior designers and project teams by providing product information, finish samples, specifications and furniture planning support.

Yes. Send us your floor plan together with your team size, space requirements, preferred work settings, timeline and budget range. We can prepare a furniture layout and product proposal based on the information provided.

No. Most Lamex products can be configured in different sizes, finishes and accessories, so prices vary by specification and order quantity. Contact our team for an accurate quotation.

We provide delivery within Ulaanbaatar and can coordinate delivery to other locations across Mongolia. Delivery availability, cost and lead time are confirmed based on the destination, site access and order size.

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